- To ensure the high quality of our products, customized balloons will only be blown up the night before delivery/collection for us to ascertain their quality before handing them over to you.
- The balloon is inflated with air and will not float. It will remain inflated for at least two days after inflation. Confetti sticks to the wall of the balloon with static created by rubbing your hands or a piece of dry cloth on the balloon.
- As it takes a lot of time to design the message on the balloon, we will only accept a maximum of two minor changes after artwork has been sent. Artwork will only be revised once and resent to you for confirmation. If you like a specific design based on our portfolio and would like us to use the same design (with different name), please let us know in advance so we will not come up with new designs. Thank you!
Courier cost will be advised at checkout.
We will contact you via WhatsApp within 1 - 2 working days after you have put in an order request, to inform you on payment details and earliest delivery date. Please kindly DO NOT order if you cannot afford to wait as stocks may take 3 weeks to arrive if we are out of stock. Alternatively, you can drop us an email or Instagram DM to check on the stock availability first.